Have you been out today?

After some time a thing has not arrived.

I enquire.

Today, Friday 7th November, I receive the following email:

Dear Dave

Thank you for your email, I do apologise for this late response

I have looked into your query for you and I have been advised by our suppliers that you will receive your goods on Tuesday 4th or Wednesday 5th November between the hours of 09.00-5.30pm

Please accept our sincere apologies regarding this matter

Kind Regards
Customer Services

[MicroWarehouse, for it was they, is a subsidiary of PCWorld].